Free Shipping on all U.S. Domestic Orders Over $35.

Shipping & Returns

Free Shipping

All orders shipped using our Free Shipping will ship by USPS Media Mail, United Parcel Service or some other service we choose at our sole discretion.  It has been our experience with Media Mail that although the vast majority of packages arrive in the first 5 working days after shipping, some may take as long as 15 working days or what amounts to 3 weeks.  If receiving your order quickly is essential we recommend choosing your own level of date guaranteed service from the methods offered by our system at time of check out.  If you need further information about any of this please contact us using the intake form on the Home Page.

Returns and Exchanges

You have 60 days from the date of purchase to return your items for a full refund of the purchase price of the goods or an exchange of similar value.  Unless the return is immediate and due to defect or an error on our part we will not refund the original shipping cost to you nor the return shipping cost.  If the return is due to a material defect in the product or an error in fulfillment we may refund one or both shipping costs as applicable.

If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

There are certain situations where only partial refunds are granted:  Books with obvious signs of use  and CDs, DVDs or other media that have been opened.  Any item not in its original condition, is damaged or missing parts for reasons not due to our error.  Any item that is returned more than 60 days after delivery.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.

If you’ve done all of this and you still have not received your refund yet, please contact us at


All returns must be made by the original purchaser.  Please have the original purchaser contact us for instructions on making a return.

Return Shipping

To return your product first get authorization by contacting us at  Once you have authorization mark your RA# on the outside of the package and send it to, 116 Costa Road Highland NY United States 12528.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

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